If you are unhappy with your purchase or it has not arrived as you had hoped – please collect evidence so that we know who to be cross with (we’ll be cross at ourselves if we need to be), e.g. if the packaging is damaged, document this with a photograph and send it to us at: email@example.com
If you wish to return your order, it must be within 30 days of purchase. All returns must be authorised by a member of our returns team. Simply email your troubles to firstname.lastname@example.org – quote your order number and we’ll get it sorted.